Delivery and Fulfilment Policy
Order processing
Orders are typically processed and dispatched within 1–3 working days of a successful payment.
Delivery areas
We currently deliver to selected countries. International delivery availability: [TO BE CONFIRMED].
Estimated timelines
Standard delivery is typically 2–4 working days after dispatch. Timeframes may vary during high-volume periods and are estimates, not guarantees.
Delivery fees
Delivery fees are calculated at checkout based on your address and delivery method.
Address accuracy
Customers are responsible for providing an accurate delivery address. We cannot be responsible for delays or non-delivery caused by incorrect details.
Failed delivery
If a delivery attempt fails, our courier will typically leave instructions for redelivery or collection.
Delays
Occasionally delays occur beyond our control. Where this happens, we will do our best to keep you informed.
Tracking
Where available, a tracking link will be provided in your dispatch email.
Damaged packages
If your order arrives damaged, please contact orders@nunestwellness.com with photos of the packaging and product.
Customer support
For any delivery-related question, email orders@nunestwellness.com.
